OVERVIEW
Welcome to KYSA Clothing!
The terms "we", "us", and "our" refer to KYSA Clothing.
KYSA Clothing operates this online store and website, including all related information, content, features, tools, products, and services (collectively referred to as the "Services").
Our store is powered by Shopify, which enables us to provide our Services to customers.
These Terms of Service, together with our Privacy Policy, Refund Policy, Return Policy, Shipping Policy, and other applicable policies, govern your access to and use of our website.
Please read these Terms carefully before accessing or purchasing from our website.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service, subject to applicable laws.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction or are accessing the website under appropriate parental or guardian supervision.
When creating an account or placing an order, you agree to provide accurate, complete, and current information, including your name, email address, billing information, and shipping details.
You are responsible for maintaining the confidentiality of your account credentials, ensuring the accuracy of information provided, and all activities conducted through your account. You are also responsible for notifying KYSA Clothing promptly if you suspect unauthorized access to your account.
You may not transfer, sell, or assign your account to another individual without authorization.
SECTION 2 – OUR PRODUCTS
KYSA Clothing makes reasonable efforts to display accurate product information, including descriptions, images, colours, sizes, and specifications.
However, product colours may vary slightly due to screen settings, lighting conditions, and photography. Minor variations in product appearance may also occur. Customers are responsible for carefully reviewing product descriptions, size charts, and relevant specifications before making a purchase.
Product availability, specifications, descriptions, and other relevant details may change without prior notice.
We reserve the right to discontinue products, update descriptions, or limit purchase quantities where reasonably necessary.
Nothing in this section limits customers' rights relating to defective, misdescribed, or incorrectly supplied products under applicable law.
SECTION 3 – ORDERS
By placing an order with KYSA Clothing, you make an offer to purchase the selected products.
We reserve the right to accept, reject, or cancel orders for legitimate reasons, including product unavailability, incorrect pricing or product information, payment verification failures, suspected fraudulent transactions, delivery restrictions, or other reasonable operational circumstances.
Orders are considered accepted once confirmed by KYSA Clothing.
Customers must carefully review their order details, including selected products, sizes, quantities, shipping information, and payment details, before completing a purchase.
Order cancellation or modification requests may not be accommodated once order processing or dispatch has begun.
All purchases are subject to our applicable Return and Refund Policies.
SECTION 4 – PRICES AND BILLING
All product prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
Product prices, promotional offers, and discounts may change without prior notice. The applicable product price will be confirmed during checkout.
Shipping charges, handling fees, and Cash on Delivery charges, where applicable, will be displayed before order confirmation. Applicable taxes will either be included in the displayed price or separately indicated during checkout.
Promotional offers, discount codes, and special pricing arrangements may be governed by additional terms and conditions.
Customers agree to provide accurate, complete, and current billing and payment information when making purchases.
KYSA Clothing reserves the right to cancel transactions involving genuine pricing errors, suspected fraud, or unauthorized payment activity, subject to applicable law.
SECTION 5 – SHIPPING AND DELIVERY
KYSA Clothing aims to process and dispatch confirmed orders within 24–48 hours, excluding Sundays and public holidays.
For metro cities and major urban areas, estimated delivery timelines are approximately 2–5 business days after dispatch. For remote and other serviceable locations, estimated delivery timelines are approximately 3–7 business days after dispatch.
These delivery timelines are estimates and may vary depending on courier operations, PIN code serviceability, weather conditions, public holidays, logistical disruptions, and other unforeseen circumstances.
Customers are responsible for providing complete, accurate, and serviceable shipping information when placing orders.
Any request to change a shipping address should be submitted within 1 hour of placing the order. Requests made after this period may not be accommodated if processing or dispatch has already begun.
KYSA Clothing will assist customers with delayed, lost, damaged, or incorrectly delivered shipments in accordance with our Shipping Policy and applicable consumer protection laws.
SECTION 6 – INTELLECTUAL PROPERTY
All content available on the KYSA Clothing website, including brand names, logos, product photographs, videos, website graphics, designs, product descriptions, marketing materials, text, illustrations, and other original content, is owned by KYSA Clothing or its respective licensors and is protected under applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, modification, commercial use, or republication of website content is prohibited without prior written permission from the respective rights holder.
Nothing in these Terms of Service grants customers or website visitors ownership of KYSA Clothing's intellectual property.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
Our website may provide access to certain tools, applications, integrations, or features operated by independent third-party service providers.
Such tools and services may be offered subject to their respective terms and conditions, privacy policies, and operational requirements.
KYSA Clothing does not control every aspect of third-party services and is not responsible for their independent operations, except where responsibility cannot legally be excluded.
Customers are encouraged to review the applicable third-party terms and policies before using such services.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to external websites, payment service providers, social media platforms, or other third-party services.
KYSA Clothing does not control the content, privacy policies, security practices, or operations of independently managed third-party websites.
Customers who access external websites through links available on our platform are encouraged to review the relevant website's terms of service and privacy policies before sharing personal information or completing transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
KYSA Clothing is powered by Shopify, which provides the technology and infrastructure enabling us to operate our online store.
However, purchases made through our store are transactions directly between customers and KYSA Clothing.
Shopify is not the seller of products purchased from KYSA Clothing and is not responsible for fulfilling our customer orders.
To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising directly from products sold by KYSA Clothing.
SECTION 10 – PRIVACY POLICY
Personal information collected through our website is processed in accordance with our Privacy Policy.
This may include personal information required for order processing, payment verification, delivery and shipping, customer support, marketing communications, website analytics, security monitoring, and fraud prevention.
Shopify may independently process certain customer information in connection with providing its services.
Customers are encouraged to review our Privacy Policy to understand how their personal information is collected, used, processed, stored, and shared.
SECTION 11 – CUSTOMER FEEDBACK
Customers may voluntarily submit product reviews, suggestions, comments, photographs, testimonials, or other feedback regarding KYSA Clothing products and services.
By submitting such content, customers confirm that they possess the necessary rights to share the material, that the information provided is accurate to the best of their knowledge, and that the submitted content does not violate applicable laws or third-party rights.
Customers must not submit content that is fraudulent, defamatory, threatening, misleading, or otherwise unlawful.
By voluntarily submitting feedback, customers grant KYSA Clothing a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and share such feedback for legitimate business, promotional, and service improvement purposes, subject to applicable privacy laws.
KYSA Clothing reserves the right to moderate, restrict, or remove unlawful, fraudulent, or inappropriate content.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our website may contain typographical errors, incorrect product information, pricing inaccuracies, outdated availability details, or other unintended omissions.
KYSA Clothing reserves the right to correct inaccurate information, update product descriptions, revise prices and promotions, correct shipping details, and cancel orders affected by genuine errors, subject to applicable law.
Where an order is cancelled after payment due to an error attributable to KYSA Clothing, the applicable refund will be processed in accordance with relevant policies and legal requirements.
SECTION 13 – PROHIBITED USES
Customers must not use the KYSA Clothing website or Services for unlawful, fraudulent, harmful, or unauthorized activities.
Prohibited activities include violating applicable laws or regulations, infringing intellectual property rights, submitting fraudulent orders or refund claims, providing false or misleading information, harassing or threatening employees or other users, uploading malware or malicious code, attempting unauthorized access to website systems, collecting customer information without authorization, using automated tools to interfere with website security or operations, and misusing promotional offers, payment systems, or return procedures.
KYSA Clothing reserves the right to restrict website access, suspend accounts, or cancel fraudulent transactions where legally permissible.
SECTION 14 – AUTOMATED TOOLS AND AGENTS
Automated software, bots, scraping tools, and artificial intelligence agents must not access or interact with our Services in ways that violate applicable laws, interfere with website functionality, compromise security, or bypass access restrictions.
Where automated access is permitted, such tools must comply with applicable technical requirements and must not misrepresent their identity or purpose.
KYSA Clothing may implement reasonable technical and security measures to prevent unauthorized automated activity and protect the integrity of its website and Services.
SECTION 15 – TERMINATION
KYSA Clothing reserves the right to suspend, restrict, or terminate access to its Services where users materially violate these Terms of Service or engage in fraudulent, unlawful, or harmful activities.
Termination of access does not eliminate payment obligations or other responsibilities arising before termination.
Provisions relating to intellectual property, liability, governing law, and other obligations intended to survive termination will continue to apply where legally enforceable.
SECTION 16 – DISCLAIMER OF WARRANTIES
KYSA Clothing makes reasonable efforts to maintain accurate product information, reliable website functionality, and a satisfactory shopping experience.
However, we do not guarantee that access to our website or Services will always be uninterrupted, error-free, or free from technical difficulties.
Our Services are provided on an "as available" basis, subject to applicable statutory guarantees and consumer protection requirements.
Nothing in these Terms excludes warranties, guarantees, remedies, or statutory rights that cannot lawfully be excluded under Indian law.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, KYSA Clothing and its authorized representatives shall not be liable for indirect, incidental, special, or consequential losses arising from website usage, technical interruptions, or circumstances outside our reasonable control.
This limitation does not apply to liability that cannot legally be excluded, including applicable statutory consumer rights and remedies.
Any limitation of liability under these Terms shall be interpreted in accordance with the laws of India.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, users agree to indemnify KYSA Clothing against reasonable losses, damages, claims, and expenses arising from their unlawful use of our Services, material violations of these Terms of Service, infringement of third-party rights, or fraudulent and intentionally misleading activities.
This provision does not require customers to indemnify KYSA Clothing for losses caused by our own unlawful conduct or statutory obligations.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable by a competent court or authority, that provision shall be severed to the extent necessary.
The remaining provisions shall continue to remain valid and enforceable in accordance with applicable law.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Failure by KYSA Clothing to enforce any provision of these Terms of Service shall not constitute a permanent waiver of that provision or our right to enforce it in the future.
These Terms of Service, together with the policies incorporated by reference, constitute the agreement governing the use of our Services, subject to applicable law.
Any conflicting provisions will be interpreted consistently with mandatory consumer protection requirements.
SECTION 21 – ASSIGNMENT
Customers may not transfer their contractual rights or obligations under these Terms of Service without prior written authorization, except where permitted by applicable law.
KYSA Clothing may transfer relevant contractual rights or obligations as part of legitimate business operations, subject to applicable legal requirements and customer rights.
SECTION 22 – GOVERNING LAW AND JURISDICTION
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, the competent courts located in Mumbai, Maharashtra, India, shall be the preferred forum for disputes arising from or relating to KYSA Clothing.
Where legally permissible and where Mumbai courts otherwise have jurisdiction, the parties agree to the exclusive jurisdiction of the competent courts in Mumbai.
Nothing in these Terms prevents customers from approaching consumer commissions or other legally competent authorities under the Consumer Protection Act, 2019, or other applicable legislation.
SECTION 23 – HEADINGS
Headings used throughout these Terms of Service are provided for convenience, organization, and readability.
Such headings do not alter, restrict, or limit the interpretation of the provisions contained in this agreement.
SECTION 24 – CHANGES TO TERMS OF SERVICE
KYSA Clothing reserves the right to amend, update, revise, or modify these Terms of Service from time to time to reflect changes in business operations, legal requirements, policies, or Services.
Updated Terms of Service will be published on our website.
Where required by applicable law, customers will receive appropriate notice of material changes.
Changes will not retrospectively remove statutory rights or remedies arising from transactions completed before the changes took effect.
Continued use of our Services after changes take effect may constitute acceptance of the updated Terms, where legally permissible.
SECTION 25 – CONTACT INFORMATION
For questions, complaints, legal notices, or assistance relating to these Terms of Service, please contact KYSA Clothing using the information provided below.
KYSA Clothing
Email: support@kysa.clothing
Business Address: Plot No. 76, Room No. D5, Ground Floor, Askhata CHS, SVP Nagar, MHADA, Andheri West, Mumbai – 400053, Maharashtra, India.